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DS Tech Provides Customers With a Technology Plan for Continued Operations
Leading Managed Technology Services Provider (MTSP) Helps Businesses Owners Persevere Through the Pandemic
“We are in unprecedented times, but this doesn't mean businesses can’t continue thriving,” stated Eric Wakkuri, President of DS Tech. “With a shift in approach and proper technology, a business can set itself up for successful continued operations.”
Our technology plan is a simplified solution and consists of five main components.
1. Ensure Effective Voice Communication
Not all business phone systems are created equal. Many small to mid-sized businesses that use older systems faced severe challenges sending their employees home with the expectation to communicate effectively with customers and fellow employees. On the other hand, those companies that leverage today’s cloud voice technology experienced a much easier and seamless transition.
2. Cybersecure the Home Office
With 45% of home office PCs being infected with malware most companies’ critical information are at risk. Protecting home office PCs must be done with the same due diligence as PCs in the office. Cyberattacks are at an all-time high and hackers are preying on remote workers with greater frequency since the pandemic started.
3. Proper Remote Workforce Management
DS Tech is a premier Member of Technology Assurance Group, organization of leading managed technology services providers (MTSPs) in the United States and Canada representing $500 million in products and services. As a result, DS Tech possesses the proper techniques and processes to successfully manage a remote workforce. In return, DS Tech teaches its customers these best practices so they can be successful in maximizing the performance of remote employees.
4. Make Sure Home Office is Functional
One of the best practices for managing a remote team is to meet over video conferencing as frequently as possible, instead of just via phone call. Employers need to make sure that employees have a functional home office with a PC/laptop that has a camera and mic to get the most out of video conferencing meetings. Some employees also need access to a Printer/Scanner, in case the office is not fully paperless, yet.
5. Provide Necessary Collaboration Tools. Without being in physical proximity, employees must rely on collaborative tools likeMicrosoft Teams, video conferencing and instant messaging more than ever before, so these solutions need to be carefully selected so that they integrate well. Microsoft Teams comes with all of those features already built-in but employees need to know how to get the most out of it.
“DS Tech custom-tailors technology plans to meet specific needs for continued operations,” commentedEricWakkuri. “We’re taking a leadership position in the face of our current collective predicament, and proactively helping our customers persevere through restrictions or reopening guidelines.”