Eric Wakkuri of DS Tech Explains the Value of SIP on Small to Mid-Sized Businesses
Escanaba, MI – How can a communications protocol elevate your business? By combining Voice and Data connections, businesses have proven they can lower costs and expand features, further increasing efficiency for employees, and giving IT greater control over their communications. Known as VoIP, this technology has continued to accelerate adoption as companies enjoy the powerful new business applications that come with it.
SIP trunking provides a greater return because it takes VoIP a step further, and allows companies to bring their communication outside their local network
Many companies that have made the transition to VoIP are only using it over their local network. In this scenario VoIP is only being used as a one-to-one replacement for traditional telephony. These businesses realize a sound return on investment by lowering administrative costs as well as costs associated with calls made within the company. SIP trunking, on the other hand, provides a greater return because it takes VoIP a step further, and allows companies to bring their communication outside their local network. Now branches, satellite offices and teleworkers can easily collaborate and communicate like they are in the same facility, all thanks to SIP trunking.
Furthermore, it typically operates using current equipment, rather then having to invest in expensive equipment like PSTN, BRIs or PRIs. Other features include:
- Enhanced 911 Service
- Disaster Recovery
- 411 Directory Assistance
- Interactive User Portal for setup and MAC’s
- Multiple Location Interoperability
- Long Distance Bundles available as well as A La Carte as needed
- 800 Number
Essentially, SIP makes employees more productive, business processes more efficient, and customers more satisfied. In today’s business world there are many communication channels, but with little or no integration between them. This presents a guessing game for users and a problem for management. SIP transforms communications into a single integrated tool determining how calls are handled and the way they are routed. Communication is the lifeline of every company and SIP gives users complete control. As a result, SIP trunking can increase profitability and give businesses a competitive advantage in their marketplace.
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